Terms & Conditions

KOVOVO Service Standard

Terms & Conditions

These terms define how KOVOVO buyers, sellers and administrators use the marketplace safely and fairly.

Last updated2026-06-20
KOVOVOApplies to buyers, sellers and platform services
Service PoliciesTerms & ConditionsReturn PolicySupport PolicyPrivacy Policy
01

Service scope

KOVOVO provides product browsing, account access, seller applications, order payment, customer service and account management tools.

02

Account responsibility

Users must provide accurate information, keep sign-in credentials secure and contact the platform quickly when abnormal activity is found.

03

Orders, payments and pricing

Before confirming an order, review product price, stock, wholesale price, profit information, delivery method and applicable taxes.

04

Permitted use

Fraudulent data, spam, unauthorized scraping, payment abuse and actions that damage the marketplace are prohibited.

05

Seller conduct

Sellers must keep product information truthful, process buyer messages, maintain fulfilment quality and follow platform review requirements.

06

Policy updates

KOVOVO may update policies to improve safety, compliance and service quality. Continued use means accepting the latest version.

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Need help? Contact KOVOVO customer service from your account or the support button.

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